Store Policies

Shipping

UPS, FedEx, and USPS have been experiencing longer than normal shipping times. We at DonAslett.com are doing our best to ship all orders within 24 business hours.  While some packages are arriving within normal shipping time frames, we have also been notified by the carriers that many are being slowed down.

Don Aslett's Return Policies

Return policy for all orders placed on DonAslett.com or Amazon.com

Please remember, we are a small business and appreciate your support.

If you are dissatisfied with your purchase for any reason, please contact our Customer Service team at 208-223-0275, Monday through Thursday, 8AM - 3PM MST or by email info@donaslettscleaning.com with order # in subject line.

  • If order comes damaged or wrong items have been sent we will be sure to make this right. 
  • If you are wanting to return your item because you changed your mind, you will need to pay shipping back to us plus a 10% restocking fee. 

For all claims of returns photos are required-

Please submit photos to our email info@donaslettscleaning.com 

Once photos have been submitted and a customer service agent has been in contact with you please follow the next steps:

* Please return the item back to our facility in re-sellable condition.

Don Aslett's Cleaning Center
210 W Halliday, Pocatello ID 83204

 

Free shipping applies to Don's Deals, books, clearance items only.

Free shipping on contiguous states only.

Offers not available in stores

 

If product was bought on QVC.com:

You must contact QVC and follow QVC return policy.

 

All Ebooks are non-refundable. 

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