Return & Refund Policy
Return & Refund Policy
We want you to be completely satisfied with your purchase. If something isn’t right, we’re here to help.
14-Day Return Window
Returns are accepted within 14 days of delivery. All returns must be approved before items are sent back.
Contact Us First
Before returning any item, you must contact us first with your problem or concern so we can assist you and approve the return.
Email: hello@donaslett.com
Phone: 435-213-9206
If we don’t answer, please leave a message and we will call you back as soon as possible.83204
Returns Due to Our Error
If the return is due to our mistake (such as a damaged, defective, or incorrect item), we will cover the cost of return shipping. Once the item is received, a refund or replacement will be issued.
Returns Due to Change of Mind
If you decide to return an item because you changed your mind, you will be responsible for the cost of the return shipping label. Once we receive and inspect the item, we will issue a refund.
Return Conditions
- Items must be unused and in original condition
- Items must be returned within 14 days of delivery
- Returns must be approved before shipping
What to Include in the Return Package
Please include your name and order number inside the box with your return. This helps us process your refund quickly and accurately.
Return Shipping Address
All approved returns should be sent to:
Don Aslett
210 W. Halliday St.
Pocatello, ID 83204
Refund Processing
Once your return is received and inspected, your refund will be processed to the original payment method. Please allow additional time for your bank or credit card company to post the refund.